Privacy Policy for Pro Soft Washing
Pro Soft Washing (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.prosoftwashing.com] (the “Site”), use our services, or interact with us online.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our Site.
1. Information We Collect
We collect information to provide better services and improve your experience. The types of information we collect include:
a) Personal Information You Provide
- Name
- Email address
- Phone number
- Mailing address
- Service request details
- Payment information (when applicable)
- Any other information you voluntarily provide when filling out forms, contacting us, or scheduling services
b) Automatically Collected Information
When you visit our Site, we automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Referring website URLs
- Pages visited and time spent on the Site
- Clickstream data and navigation paths
- Device identifiers and mobile network information (if applicable)
c) Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and provide customized content. Cookies are small data files placed on your device.
You can control cookies through your browser settings but disabling cookies may limit Site functionality.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, operate, and maintain our services and website
- To respond to inquiries, provide customer support, and process service requests
- To send confirmations, reminders, and updates about your service
- To personalize your experience and deliver relevant content and offers
- To analyze Site usage and improve our services
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf, such as payment processing, marketing, data analysis, and IT support. These providers are obligated to keep your information confidential and use it only for authorized purposes.
- Legal Compliance: We may disclose your information if required by law, subpoena, court order, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, secure servers, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights regarding your personal information, subject to applicable laws:
- Access and Correction: You may request access to the personal data we hold about you and ask us to correct or update it.
- Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
- Cookie Preferences: You can set your browser to refuse or delete cookies, although this may affect Site functionality.
- Data Deletion: Where applicable, you may request deletion of your personal information, subject to legal or contractual retention requirements.
To exercise these rights, please contact us at the contact information below.
6. Children’s Privacy
Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
7. Third-Party Links
Our Site may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to, processed, and stored in the United States, where our servers are located and our central operations are based. By using our Site, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Pro Soft Washing